RMA Return Sorting

1. You send us customer returns.

Most companies selling products through Amazon, eBay, and other online retail platforms have challenges managing international returns, whether it's delayed return times or shipping issues. We can expedite the return process and provide all necessary services.

2. Determine the level of service that needs to be provided by inspecting and testing packages.

We sort damaged, invalid, missing, or intentionally fraudulent returns, arrange for experienced technicians to inspect products, identify service levels, implement services efficiently with individualized solutions, and strive to report critical information to customers clearly and on time.

3. We provide related services as needed.

We have a wide range of services, including but not limited to product refurbishment, rework, repair, cleaning, and labeling. At any stage of the service process, we will provide a detailed report on the work of the product. You can contact the team at any time to view Photo and video reports, or communicate directly with the production staff.

4. Put the repaired product back on the market for you.

After completing all necessary services, we send the product back to your warehouse, distribution platform, or directly to your customer. We supervise the entire delivery of the product to its final destination, providing tracking details and any other additions.